Simon Acres Recruitment are seeking a Quotes Administrator for a well established KBB Manufacturer in the Manchester area. This is a permanent position offering up to £23,000 per annum for the right candidate.
The role of Kitchen Quote Administrator is to be a point of contact for their customers who require pricing for full kitchen quotes.
Permanent, full-time 40 hours
Monday – Friday 08:30 – 17:00
Your duties will include:
- Converting kitchen plans in to quotes and orders on the Access system
- Creating accurate drill and rigid specifications for each quotation
- Converting quotes and orders onto correct transport routes and status
- Maintaining and developing relationships with existing customers and generate sales from new customers
- Liaising with customers and internal departments
- Being proactive in the chasing of quotes to ensure orders and sales are maximised
- Meeting department targets and KPIs
- Establishing professional and responsive relationships with customers to ensure total customer satisfaction while maintaining business standards and meeting all business objectives
- Identifying business opportunities and process improvements
- Providing cover for other members of the Kitchen Quotes Department
- Ensuring full payment is made by customers at time of order
- Processing credit card payments
Candidate specification:
- Understanding and experience of design is essential
- Logical, methodical, systematic approach with an obsession for detail
- Ability to work under pressure while remaining focused on key priorities
- A good team-player
- Good can-do attitude, must be of a positive and personal nature
- Self-motivated with the ability to work on your own initiative and proactively self-manage your own tasks
- Must be adaptable to workplace and customer cultures
- Flexible with a positive approach to new tasks and special projects and you will be a collaborative team player with outstanding customer focus and the drive and desire to provide a world class service
- High energy team player with a sense of urgency to meet internal and external customer expectations
- Highly motivated to set and meet high performance standards based on excellence for the benefit of the customer, the individual, team members and internal customers
- Experience in delivering excellent customer service
- Understanding and experience of basic spatial design is essential
- Possess excellent communication skills
- Ability to work well under pressure
Essential:
- Experience in processing quotes and Sales
- Educated to GCSE standard
- Good PC Skills
Preferred:
- Experience in the KBB industry
- Product knowledge relating to component and complete kitchens
- CAD or similar kitchen design programme ability
- Experience in breaking down kitchen CAD plans into component and complete form
Benefits:
- Competitive salary
- Clean modern, spacious and well-appointed offices
- Fresh Fruit provided to support healthy eating
- Free filtered water
- Communal staff break area
- Staff discount available on business products
- Social events
- Wellness plan
- Extra day annual leave from your 5th year
- 23 days annual leave plus standard bank holidays
- Staff saving scheme
- Long service bonuses
- Relaxed dress code
- Subsided gym membership
- Cycle to work scheme (twice per year)
- Reduced cost Costco membership
- Death-in-service
- Flu-jab (once per year)
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.