Customer Service Representative

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Simon Acres Recruitment are seeking a friendly Customer Service Representative to work for a specialist business in Oxfordshire. Our client is looking for someone who is enthusiastic, analytical, and able to remain calm under pressure.   

A basic starting salary of up to £27,000.

The Role:

  • Answering incoming phone calls
  • Directing calls to the correct departments
  • Processing and coordinating orders through to completion
  • Amending orders post survey
  • Resolving complaints effectively
  • Working closely with customers to ensure relationships are maintained
  • Providing excellent customer at all times

The Candidate:

  • Previous customer service experience
  • Highly organised
  • Excellent verbal and written communication
  • Team orientated
  • Experience within the KBB industry is an advantage
  • Able to remain calm under pressure and not take situations personally
  • Confident and keen to talk to customers

The Benefits:

  • A salary of up to £27,000 DOE
  • Early finish on Friday’s
  • Team building events
  • Monday to Friday role

This is a permanent role, Monday to Friday and will be office based. The working hours are between 8.30am-5.30pm, with a 4.30pm finish on Friday’s.


Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.  

24 June 2022
Customer Service