Simon Acres Recruitment are seeking a friendly Customer Service Representative to work for a specialist business in Oxfordshire. Our client is looking for someone who is enthusiastic, analytical, and able to remain calm under pressure.
A basic starting salary of up to £27,000.
- Answering incoming phone calls
- Directing calls to the correct departments
- Processing and coordinating orders through to completion
- Amending orders post survey
- Resolving complaints effectively
- Working closely with customers to ensure relationships are maintained
- Providing excellent customer at all times
- Previous customer service experience
- Highly organised
- Excellent verbal and written communication
- Team orientated
- Experience within the KBB industry is an advantage
- Able to remain calm under pressure and not take situations personally
- Confident and keen to talk to customers
- A salary of up to £27,000 DOE
- Early finish on Friday’s
- Team building events
- Monday to Friday role
This is a permanent role, Monday to Friday and will be office based. The working hours are between 8.30am-5.30pm, with a 4.30pm finish on Friday’s.
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.