CRM Campaign Manager

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Simon Acres Recruitment are delighted to be working on behalf of a luxury Interiors company to find a CRM Campaign Manager.

This is the perfect opportunity for an experienced Campaign Manager to throw themselves into the Luxury industry.


  • Multichannel campaign management: Plan, build, set up and test CRM campaigns for all channels (e.g., email, DM/collaterals, call, events) and execution of the same, ensuring consistent brand experience and adherence to client experience principles
  • Assist Digital Marketing Manager to build digital calendar for social post and paid social media to align the content with CRM calendar
  • Brief and oversee the work of internal creatives with designers/Digital Content Creator, who will deliver the campaign creative assets
  • Design and launch complex automated campaigns using our internal and external tools
  • Ensure projects and campaigns are delivered on time, while adhering to internal processes
  • Accountable for ensuring legal/compliance/risk and control requirements are met for all campaigns and appropriate approvals are obtained
  • Report and track campaign and channel performance, and improve KPIs for all campaigns
  • Analyse and report and channel performance and other key KPIs


  • BA/BS degree, ideally in marketing or business related degree
  • Minimum 3 years' experience in email marketing, CRM, customer communication
  • Analytical mindset with high attention to detail
  • Self-starting attitude with good organisational skills
  • Excellent project management and copywriting skills
  • Proven experience in managing end-to-end campaigns development and execution within a fast-paced environment
  • Experience in delivering campaign testing & optimisation plans
  • Experience with lifecycle trigger automation and customer data segmentation
  • Well versed using ESPs such as Salesforce or Adobe Marketing Cloud
  • Experience in using graphics editor (e.g., Adobe Photoshop) will be an advantage.

Simon Acres Recruitment are acting as the employment agency on behalf of this vacancy. 

15 September 2021
Greater London