Simon Acres Recruitment are delighted to be working on behalf of a luxury Interiors company to find a CRM Campaign Manager.
This is the perfect opportunity for an experienced Campaign Manager to throw themselves into the Luxury industry.
- Multichannel campaign management: Plan, build, set up and test CRM campaigns for all channels (e.g., email, DM/collaterals, call, events) and execution of the same, ensuring consistent brand experience and adherence to client experience principles
- Assist Digital Marketing Manager to build digital calendar for social post and paid social media to align the content with CRM calendar
- Brief and oversee the work of internal creatives with designers/Digital Content Creator, who will deliver the campaign creative assets
- Design and launch complex automated campaigns using our internal and external tools
- Ensure projects and campaigns are delivered on time, while adhering to internal processes
- Accountable for ensuring legal/compliance/risk and control requirements are met for all campaigns and appropriate approvals are obtained
- Report and track campaign and channel performance, and improve KPIs for all campaigns
- Analyse and report and channel performance and other key KPIs
REQUIRED SKILLS AND EXPERIENCE:
- BA/BS degree, ideally in marketing or business related degree
- Minimum 3 years' experience in email marketing, CRM, customer communication
- Analytical mindset with high attention to detail
- Self-starting attitude with good organisational skills
- Excellent project management and copywriting skills
- Proven experience in managing end-to-end campaigns development and execution within a fast-paced environment
- Experience in delivering campaign testing & optimisation plans
- Experience with lifecycle trigger automation and customer data segmentation
- Well versed using ESPs such as Salesforce or Adobe Marketing Cloud
- Experience in using graphics editor (e.g., Adobe Photoshop) will be an advantage.
Simon Acres Recruitment are acting as the employment agency on behalf of this vacancy.