Branch Director

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Simon Acres Recruitment are working with a highly reputable Furniture Retailer in the South Wales area and are seeking a Branch Director to take full control of a growing and successful business. This is a permanent role and is paying up to £50,000 per annum for the right candidate with bonuses. 


Your main duties will include:

  • Responsible for delivering the new sales numbers in line with the company targets and individual KPIs
  • Working closely with Designers to ensure the design and specification matches the customer’s needs
  • Advising the designers on alternative design / specification requirements
  • Supporting the sales team to enable the individuals and the team to achieve their targets
  • Engaging with customers in the showroom initially to develop new sales opportunities as well as during the design process to secure the orders for the business
  • Developing relationships with local builders and architects to support future sales opportunities
  • Completing a check on every customer order before it is passed to the Installation Team for processing
  • Responsible for ordering and delivering the kitchens and bedrooms to meet the business’s financial targets and at the standards to drive customer recommendations
  • Assisting the Installation teams with workload and planning and especially dealing with technical queries
  • Supporting the Installations Team by processing service / remedial orders or completing site visits as required
  • Engaging with Installation Teams to ensure we have the highest standards
  • Recruiting new fitting teams to ensure we have the installation capacity to meet the customer and business needs
  • Managing the workload for both the Sales and Installations Teams to ensure we deliver the company objectives and exceed customers’ expectations
  • Monitoring the performance of Designers and Installation Managers based on Company KPIs
  • Responsible for the Health and Safety of customers and staff in the showroom
  • Providing accurate and timely Sales and Installations Management Information on to Senior Management as and when required
  • Personally deal with any customer issues to ensure the customer satisfaction is maintained and the Company reputation is protected


This is the ideal role for a Branch Director / Branch Manager / Showroom Manager or Business Owner from the KBB or Merchant industry looking to cement themselves in a well established company and make a profitable difference. 


You should have:

  • A proven track record of leading large teams in the KBB/ Trade industry
  • A successful background in implementation and improving business/ branch standards
  • Sales proficiency across all aspects of the KBB/ Trade industry


Simon Acres Recruitment are acting as the employment agency in relation to this vacancy. 


23 February 2021
£40,000 - £50,000 + Bonus